FAQ / Help

Find quick answers to your questions below...

How can I place a group order?

Just call Labwear.com at 888-860-1374 or 800-522-9327, or e-mail sales@labwear.com.
Larger orders may be eligible for discounts depending on the product.  Please contact sales@labwear.com

 

How do I track my order?

You will receive a shipping confirmation e-mail that includes an order and tracking number. You can follow the link provided in that e-mail or, you can log into your Labwear.com account to track the status there (this will not work for anonymous/guest accounts).

How do I view my past orders?

You will need to log in and visit My Account to view your previous orders. Once you visit My Account you can find any orders associated with the e-mail address tied to that account under the "Order History" section.

Please note: If you have used a different e-mail address than the one you use to log in, or placed an order as a guest without using your account, you will not be able to view those orders.

What is Labwear's return policy

If you're not completely satisfied with any merchandise you have ordered, you may return it within 21 days of receipt for a full refund of the purchase price (we do not refund shipping cost), no questions asked! 

Make sure to include your information/packing slip it inside your package with the items you will be returning. 

If you have additional questions, please call us at 888-860-1374 or 800-522-9327, or emails us at sales@labwear.com.

Laundered garments, items without tags or those showing visible wear are not returnable unless they are defective.All items must be in their original condition.

Embroidered garments are not returnable unless, of course, we have made an error in embroidering your garment..

Original shipping/processing charges are not refundable and you would be responsible for the return shipping fee. We will, however, exchange items with no additional shipping/processing charges.